Credentials

Credentials - certifications and training

Certifications and Training

Bill Lane & Associates staff and transport agents are trained for interaction with at risk youth in the following comprehensive manner:

  • Crisis Prevention Institute (CPI) Training in Non‐Violent Crisis Intervention
  • First S.T.E.P. (Safe Therapeutic Escort Protocols) Training
  • First Aid Certification
  • CPR Certification
  • Ongoing on‐the‐job mentorship and training from senior team members

Bill Lane & Associates also gives you peace of mind as a company:

  •  Liability Insurance Coverage
  • NPI Number available for insurance claims
  • Background checks on all employees

From the moment you arrived at our house, your demeanor helped calm us—you told us exactly what was going to happen, what to say, what to do. You treated our son with kindness and respect. Once you showed up, we did not worry about his safety. We knew he was in good hands.

~ D.N.

Organizational Memberships

We also belong to the following associations within our industry.

CPI - Crisis Prevention Institute

CPI – Crisis Prevention Institute

Crisis Prevention Institute (CPI) is considered the global standard for crisis prevention and intervention training. All BL&A agents are trained in this program.

TrustLine - California's Background Check for In-Home Child Care

TrustLine – California’s Background Check for In-Home Child Care

TrustLine is a database of child care providers that have cleared criminal background checks in California. All BL&A agents are screened here.

AMATS - Association of Mediation and Transport Services

AMATS – Association of Mediation and Transport Services

The Association of Mediation and Transport Services (AMATS) is a quality assurance organization for transportation service providers. Bill Lane & Associates is a founding member of AMATS.

NATSAP - National Association of Therapeutic Schools and Services

NATSAP – National Association of Therapeutic Schools and Services

The National Association of Therapeutic Schools and Services (NATSAP) is a professional association dedicated to therapeutic best practices and continuous improvement. Bill Lane & Associates is a member of NATSAP in good standing.